Observations/Reflections: On Urgency and the Growing Organization
Status: Dictated but Not Reviewed
Date: 11/22/09
Dictated By: Flint McGlaughlin

Over the years, I have avoided developing a frantic work environment. I have found that frantic activity produces stress and errors -- so much so, that the increase in work produces only limited results.

Nevertheless, I have grown to recognize that in the attempt to avoid frantic activity one must not lose a sense of urgency. It is easy to underestimate the impact of time on the quality of results.

This is the resolution: one must learn to cultivate a sense of urgency throughout the organization while avoiding a sense of panic. Frantic activity is wasteful; urgent activity is powerful.