Below is a collection of Dr. McGlaughlin's most recent observations (500+). Most of these observations are made throughout the course of everyday life, captured by dictation, and added to FlintsNotes.com. You can read more about the observation capture process here. The content here changes 5 days a week, so be sure to check back often. Also, feel free to leave a comment in the comments section of each observation.

On Leadership and Achieving the Extraordinary

In leadership, you get what you settle for… The leader must beware of settling for the "mere extraordinary". In today's rapidly evolving world, yesterday's…

On Leadership and the Currency of Influence

Trust is the currency of influence. Too often, we try to achieve influence by impressing people, when in truth, authentic influence is achieved by building…

On Leadership and the Artful Communicator

At the essence of leadership is communication. The artful communicator must be an artful translator. The most difficult work in translation is not translating…

On Leadership and the Danger of Reports

A leader must beware of reports. Reports can serve the same role as an Aspirin: they mask a problem, they provide a false sense of comfort, and they offer no…

On Leadership and the Danger of Balance

The leader must beware of balance. Balance itself must be balanced. One must balance the need for balance with the need for extremes. The artful leader does not…

On Leadership and the Difference between a Good Decision and a Right Decision

Every leader is required to make decisions, but in most cases, she will never have all of the data she desires. The art of making decisions isn’t about making…

On Justification vs. Actualization

We spend too much time trying to prove that our choices are grounded in some higher authority, be it logic, God, some combination, or some sort of universal…

On Communication and Allowing The Audience To Optimize You

Presentations often begin by puzzling through a riddle. The speaker can often feel the presence of the riddle before she/he can articulate it. Sometimes it is in…

On Leadership and the Nuanced Decision

The success of your company turns on the slightest nuance in your decision process. There may be three ways forward that will work, a nearly infinite number that…

On the Difference between Life as “Good” and the Good Life

The good life is concept contemplated by philosophers around the world and across the centuries. What constitutes the good life? In most cases, philosophers…

On the Problem with Focusing on Your Brand

Too much emphasis on brand takes a company’s attention off its value proposition. Focusing on your company’s brand is like focusing on your reputation instead of…

On Marketing and Doing the Right Thing

Doing the right thing is more important than doing the thing right. The marketer must deliver the right message to the right prospect at the right time - or it…

On Metrics as the ‘Why So’

We 'listen' to customer data in order to 'hear' customer insights. Metrics are not about 'how many'; metrics are about 'why so'.

On Leadership and the Meeting as a Single Building Block

A leader should beware of the need to conduct a “make-or-break” meeting; this is particularly true of internal meetings. Indeed, the fact that the leader needs a…

On Leadership and the Danger of “When”

The leaders job can be understood through the lens of two interrogatives; the “what” and the “when”. We have to get the “what” right, but we also have to the…