Below is a collection of Dr. McGlaughlin's most recent observations (500+). Most of these observations are made throughout the course of everyday life, captured by dictation, and added to FlintsNotes.com. You can read more about the observation capture process here. The content here changes 5 days a week, so be sure to check back often. Also, feel free to leave a comment in the comments section of each observation.

On Leadership and the Importance of Healthy Tension

Some leaders think that when you set up a healthy atmosphere, you eliminate tension. The business that eliminates tension will soon go under. The enemy is not…

On the Metaphor With Which We Perceive Our Consciousness

So I am writing, about our “I”. The metaphor by which we understand ourselves stimulates either our enlightenment or our confusion. If we transcend the western…

On Leadership and the Power of Management

Jesus said if we have faith like the grain of a mustard seed, we could move a mountain. Most of us do not seem to have even a mustard seed’s worth of faith, but…

On Leadership and the Importance of Managing Intention

It is just as important NOT to see the things that I should not, as it is to see the things that I should. Leaders manage attention, but their toughest challenge…

On Leadership and the 60/40 rule

Leaders need to understand the 60/40 rule as it applies to certain types of communication. In articulating his values, the leader also reinforces them…

On the Development of One’s Operating System for Life

Life needs an operating system and this system begins with three essential questions: If one does not begin with the right questions, then the conclusions that…

On Criticism and the Leader’s Self-Worth

Some people are attracted to the notion of "being a leader". It seems like a way to become important in the eyes of others. These are the same people attracted…

On Communication and the Distinction between the Logical and Perceptual

There are two kinds of patterns in our conversation. The first is essentially logical. The second is essentially perceptual. It reminds me of the difference…

On Pretense as Art

We must beware of pretense as art. If you cannot draw or paint, do not call what you produce “contemporary” or some other packaged expression. You are not…

On the Different Meanings of “Yes”

For many years, my research has focused on why people say “yes.” But I think it is important to note the variance in the meanings of the word yes.  When someone…

On Entering Your Child’s World

It seems that I often bring my children into my world. They accompany me to work and they go with me on trips to India and London. But I feel that I am not…

On the Slow Death of a Brand

A brand’s life can be resilient. It is possible to kill a brand with one well-placed arrow (think Arthur Andersen or Lehman Brothers), but in most cases, even…

On Dealing with CEO’s and their Credibility

When you are dealing with a CEO (at that level) there is zero margin for error. When you begin to lose him credibility, it is over.  

On the Danger of Conflating the Best with the Better

There is a danger in declaring your solution to a problem as best. Sometimes there is not a best org structure, there may be three better org structures, as in…

On Leadership and the Importance of Dotted Line Relationships

We need to bring “dotted line” relationships to a whole new level in our management philosophy.  If we are going to build a truly innovative organization, then…